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UK Insights

Tom Costley


Tom Costley
Deputy Managing Director, Specialist Services, Kantar TNS


As Deputy Managing Director, Tom has responsibility for servicing clients within the travel, tourism, hospitality and leisure sectors.

Tom has over 30 years' experience in market research, initially on the client side as Head of Research at the Scottish Tourist Board (now VisitScotland). Since 1986 when he joined System Three, Tom has been involved in providing research consultancy services for a wide range of public and private sector clients - both those based in Scotland and those with an interest in the Scottish market.

He is a regular speaker at conferences and seminars on the application of research information to decision-making and acts as a research adviser to a number of organisations. He is a Full Member of the Market research Society and is the TNS UK representative on the Board of the MRS Company Partner Scheme.